Initial Consultation
Learn about the flexibility and efficiency of our program.
Service Description
This service is available through videoconference or in person. We will tailor the meeting to your district by introducing three different program models, assessing your district needs and goals, summarizing curriculum options, and providing an overview of our support offerings.
Cancellation Policy
Cancellation & Refund Policy At Capstone Collaborators, we understand that schedules can change, and we strive to be as flexible as possible while maintaining fairness for both our clients and our team. Please review our cancellation and refund policy below. Consultation Cancellations Cancellations made at least 48 hours in advance of the scheduled consultation will receive a full refund or the option to reschedule at no additional charge. Cancellations made less than 48 hours in advance are eligible for rescheduling but are non-refundable. No-shows or cancellations made within 24 hours of the scheduled consultation will not be eligible for a refund or rescheduling. Rescheduling Policy Clients may reschedule their consultation up to 48 hours before the scheduled time without penalty. Rescheduling within 48 hours of the appointment will be subject to availability and may incur a rescheduling fee. Refund Policy Refunds are only issued for cancellations made 48+ hours in advance of the scheduled consultation. Refunds will be processed within 5-7 business days and returned via the original payment method. No refunds will be provided for missed appointments or last-minute cancellations (within 24 hours). Emergency Exceptions We understand that emergencies happen. If an unforeseen circumstance arises, please contact us at cindyandlisa@capstonecollaborators.com as soon as possible, and we will assess rescheduling options on a case-by-case basis. How to Cancel or Reschedule To cancel or reschedule your consultation, please contact us at: 📧 cindyandlisa@capstonecollaborators.com 📞 (315) 559-3612 Thank you for your understanding and cooperation. We appreciate your business and look forward to working with you!
Contact Details
315-559-3612
capstonecollabs@gmail.com
Syracuse, NY, USA